Software for quick lube and oil change shops
Keep tickets under fifteen minutes, turn the inspection into an upsell, and follow up on what they skipped.
Why quick lube & oil change run Pitshop
A quick lube wins on speed and loses on depth. The ticket has to clear in under fifteen minutes, the margin on the oil change is thin, and the real revenue is the upsell — the air filter, the wiper blades, the coolant flush the tech flags on the inspection. The problem is that most of those recommendations get a 'not today,' and a high-volume shop has no time to chase them. Pitshop fits the tempo: a fast inspection-driven ticket, a texted recommendation the customer can approve from the waiting room, and automatic follow-up that brings the declined service back on the next visit.
The problems Pitshop solves here
Tickets have to move fast, so there's no time for a hard upsell at the counter.
The tech's inspection flags recommendations on a tablet, and the customer gets them as a text with photos to approve from the waiting area — no counter standoff.
Declined services (the flush, the filter) are most of the lost margin and never get chased.
Declined-repair recovery logs every passed-on service and texts a reminder before the next interval, so the upsell returns on the next visit.
High car count means the phone rings constantly during the rush.
The AI receptionist answers hours, pricing, and 'do you take my car' calls so the bay keeps moving and nobody stops to pick up.
Repeat customers aren't tracked, so there's no reminder when they're due.
Every visit lands on one customer record with mileage, so a due-for-service text goes out automatically.
How it fits your shop
Questions quick lube & oil change ask
Is Pitshop fast enough for a sub-fifteen-minute ticket?
Yes. The inspection and ticket flow is built for low click-count, and the upsell goes out as a text the customer approves from the waiting area, so it doesn't add counter time.
How does it improve upsell take rates?
Recommendations from the tech's inspection go to the customer as a photo-backed text. Seeing the dirty filter or worn blade converts better than a verbal pitch, and declined items get an automatic follow-up.
Can it remind customers when they're due for an oil change?
Yes. Each visit records the vehicle and mileage on one customer record, so a due-for-service reminder text can go out automatically to bring repeat business back.
Does it handle the phone volume of a busy lube shop?
The AI receptionist fields the high volume of pricing, hours, and fitment calls so the lane keeps moving and no one has to step off a car to answer.
Run your shop on Pitshop
AI receptionist, texted estimates, declined-repair recovery, and the repair-order system in one app.
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