Shop software for tire shops and tire & service centers
Quote a set of tires, capture the walk-in, and recover the alignment they skipped — without slowing the bay down.
Why tire shops run Pitshop
Tire shops run on volume and turnover. A customer walks in for two tires, the phone rings with a price-shopper, and a fleet account needs four mounted before noon — all in the same fifteen minutes. The work is fast and low-margin, so the money is in the attach: the alignment, the TPMS service, the road-hazard warranty, the brakes you spotted on the rack. Pitshop is built for that tempo. It answers the price-shoppers, keeps the quote moving, and makes sure the alignment a customer passed on doesn't just disappear into the noise of a busy bay.
The problems Pitshop solves here
Phone price-shoppers tie up the counter during peak hours but most never convert.
The AI receptionist fields the 'how much for two 225/65R17s' calls, captures the size and vehicle, and books the ones worth booking — without pulling a tech off the rack.
Alignments and TPMS service get declined at the counter and then forgotten.
Declined-repair recovery logs the passed-on alignment and texts a reminder before the next rotation, turning attach revenue you lost into a scheduled return.
Seasonal swings (winter tire rush, spring road-hazard claims) bury the front counter.
Texted estimates with photos let one writer move more customers per hour during the rush, and the board keeps walk-ins and call-aheads in one queue.
Road-hazard and warranty histories live on paper or in a separate system.
Pitshop keeps every RO, set sold, and service on one customer record, so a warranty or rotation lookup is one search, not a filing-cabinet dig.
How it fits your shop
Questions tire shops ask
Can Pitshop quote tires by size and vehicle?
Yes. The repair-order and estimate flow handles tire lines and the attached services (mount, balance, TPMS, alignment) as a job-grouped quote you can text for approval.
How does it help with the attach sell?
Declined-repair recovery captures every alignment, TPMS, or brake job a customer passes on and schedules a follow-up text, so the attach you missed at the counter comes back as a booked return.
Does it handle walk-ins and call-aheads in one place?
Both land on the same board. The AI receptionist creates a callback or appointment from a phone quote, and walk-ins go on the same queue your writer already works from.
Is this overkill for a small tire-and-lube shop?
No. Plans start at $299/mo, and the value for a small high-volume shop is the call capture and follow-up automation, which is where a busy counter leaks the most money.
Run your shop on Pitshop
AI receptionist, texted estimates, declined-repair recovery, and the repair-order system in one app.
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